We gathered answers for many questions you might have in one place. We advise you review these questions carefully. You may get your answer instantly without waiting for an email response!
For bridal couture shoes prices start at £149. Review our brochure with pricing guide for more information.
It depends on our schedule. It can be anything between 4 weeks / a few months. Be sure to tell us your event date to ensure your shoes will arrive on time.
Rush orders: If your big day is due shortly and you dream about personalised shoes, write to us at email@example.com or use our contact form. We'll see what we can do for you. We'll do our best to work it out for you.
Yes, we do! To find out what the shipping cost is, go to the next question.
We can't guarantee delivery times.
You can either use PayPal or choose a traditional bank transfer. We will send you all the necessary information with your invoice. Customer is obliged to pay any fees that may occur.
Of course! Those shoes are meant to be worn. We use only the best quality, waterproof leather and fabric paints, dyes and inks. Every single shoe is a subject to the preparation process for the greatest durability and crack-resistance of the paint. Part of the process is protecting the finished artwork with 2 layers of the sealant. Paint will stay on.
However, the artwork created on the matte leather shoes is the most durable. Remember, although we put any effort to protect the artwork, we can not give you any guarantee. It requires gentle treatment and proper care to last for years.
We recommend using damp cloth. Don't rub! Be gentle. You can add a bit of mild soap to the water.
Under any circumstances do not use chemical cleaners. Do not use anything what contains acetone (ingredient presents in nail polish remover). It will damage the artwork. Top tip: take an extra care when washing off your nail polish. Keep the shoes away.
Regretfully we can not accept returns of custom orders. Bespoke and customised items are non-returnable and non-refundable.
Apart of a finished pair of custom shoes you will get a sketch of a design and a proffesional photograph took by Middo Shoes Team. Both in digital format.
Our top priority is the quality of products we use. Experts regard Swarovski crystals as top of the line by having much more sparkle and glisten that all the others artificial rhinestones. The difference lays in special cut named "Xilion Rose" for even more sparkle.
What's more, Swarovski crystals come in multitude of colours. Much bigger choice than any other brand can offer. Swarovski precision cutting machines allows each crystal's facet to point up (meet at a single point). It is impossible to achieve such perfection by human hand!
Alex's favourite material is matte leather. Although she can create an art on synthetic satin, silk satin (not raw silk) and canvas footwear. However the effect will differ - being more subtle and romantic on the satin, vivid on the leather. We do not paint on patent leather, nubuck, suede, raw silk. Nothing with glossy or napped finish would work.
You'll discover much more information about best materials and shoe colours suitable for customisation here.
Naturally. Although we specialise in bridal designs, only sky is a limit! We paint shoes for every occasion you want them for. We all know imagination knows no boundaries. If you can imagine your perfect pair of shoes - we can paint it.
We encourage our clients to find a pair on their own to ensure a proper comfort level and fit by trying them on. This way you have 100% guarantee that you will get customised and comfortable pair of shoes.
Although if you strugle with finding the perfect pair of shoes - contact us at firstname.lastname@example.org.
Simply get in touch with us at email@example.com or contact us through our contact form. We are very friendly, approachable and more than happy to help you. This will allow us to built a better FAQs section in the future.